mai tech – We develop, refine and connect digital platforms for success.
![Image showing the five circles strategize, connect, experience, crm and tech of mai group and the tech circle is highlighted](https://mai-group.com/hubfs/Circle%20Graphic%2001-2_4.png)
Our tech services
Technical Advisory & Strategy
As a trusted advisor, we analyze and optimize your business processes and system landscape in order to achieve your goals.
eCommerce, CMS, CRM & PIM System Expertise
Based on best-in-class systems, we create an IT ecosystem in which your company is scalable and reliably successful.
Software Architecture, Development, Integration, & Maintenance
We tailor individual processes to your customer needs and assume overall responsibility, from analysis, to development, to operation.
AI-Driven Customer Processes & Experiences
Leverage software development, AI, and cutting-edge interfaces to delight customers.
Cloud Architecture & High Availablity Solutions
Your infrastructure is in good hands 24/7: scalable, secure and highly available.
Managed Services
Proven delivery strategies ensure optimal system conditions for maximum reliability, performance, and security.
Our powerful platforms are not only technology agnostic, AI-powered and customer-centric. They are the heart of your data-driven business with people in focus.
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The mai tech Services cover the entire service chain from consulting and architecture of digital processes, to development of customer-specific platforms, to 24/7 operation. Low to no-code approaches from established platforms go hand-in-hand with AI-supported individual development. Our operations team ensures reliable and high-performance 24/7 operation – all from a single source.
![](https://mai-group.com/hubfs/mai_tech_storyteling_1_coral-1.png)
What truly defines us at mai is, that we bring digital concepts and ideas to life.
We understand business processes and know how to connect established systems. Expect honest and professional feedback on complex issues.
With our AI-driven low to no-code approach, we reduce development time and costs with a lower TCO.
We deliver on time, on budget, but above all: with passion. That's why we like to go the extra mile and focus on your business.
Our dedicated team of experts provides insights that ensure that you're always one step ahead in the market.
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E-commerce, PIM, brand site or app? We look at the overall picture and develop a sustainable architectural image consisting of established platforms.
With our best of breed approach, we connect your system landscape with the best in class platforms to achieve your goals.
Everything from a single source: concept, development and operation. In conjunction with our other circles, we offer a 360-degree platform approach.
Our tech services in detail
Technical Advisory & Strategy
As a trusted advisor, we examine your business processes and/or platforms with regard to their future viability, interoperability and competitiveness. We examine the best possible use of AI and develop a target image based on our best-of-breed approach to increase your competitiveness. We show you options for reducing TCO and increasing user acceptance.
![](https://mai-group.com/hubfs/mai_tech_trusted_advisor_square.webp)
Methodologies & Tools
- Business & Tech Architecture
- Digitalization & Transformation of Business Processes
- AI Enablement
- Cloud Acceleration
- Provider-Neutral Platform Benchmarking
- Identification of the Technology Gap
![](https://mai-group.com/hubfs/mai_tech_ecommerce_expertise.png)
eCommerce, CMS, CRM & PIM System Expertise
In conjunction with the mai experience and mai connect circles, we implement successful digital projects based on established platforms. We take care of the conception, the selection of providers and the implementation. We are a long-term innovation partner at your side.
Methodologies & Tools
E-Commerce
CRM Solutions
Get closer to your customers by implementing one of our proven CRM systems (such as Hubspot or Salesforce). You receive the introduction, customizing and optimization of existing systems from a single source. We dovetail CRM processes with your digital sales channels and make your marketing expenditure measurable.
Landing pages & campaigns
CMS & Brand Sites
PIM & DAM Systems
We take care of Software Architecture, Development, Integration & Maintenance. From conception to operation.
![](https://mai-group.com/hubfs/mai_tech_software.webp)
Methodologies & Tools
- Development of Requirements & Specifications
- Software Architecture & Prototyping
- Enterprise Application Integration
- Software Development in PHP, Symfony, Java, Ruby & C#
- Low/No-Code Development
- App Development & Progressive Web Apps
- Software Testing (ISTQB)
- Provisioning: Performance, Training, Deployment & Rollout
![](https://mai-group.com/hubfs/mai_tech_ai.webp)
AI-Driven Customer Processes & Experiences.
By using artificial intelligence, we guide your customers through your business processes in a targeted manner, increasing sales and reducing costs. We also automatically display your data optimally in the target group context.
Methodologies & Tools
Conversational AI
Predictive Analysis
Data Governance
Infrastructure Development
Semantic Search & Enterprise Knowledge Management
Data Scraping
Data from market and competitor observations, price developments, key figure determinations from heterogeneous data sources or even advertisement scans or candidate scans in the area of recruiting. The areas of application are as varied as they are different.
AI Knowledge Transfer & Workshops
Cloud Architecture & High Availablity Solutions.
We provide a powerful and scalable infrastructure for your platforms. To do this, we use a mix of on-premise and cloud solutions to achieve the best possible TCO.
![](https://mai-group.com/hubfs/mai_tech_cloud.jpg)
Methodologies & Tools
- Cloud Architecture
- Cloud Microservice Architecture
- Platform as a Service
- Private, Public & Hybrid Cloud
- Monitoring & Alerting
- Server & Application Maintenance
- Backup, Restore & SLA
![](https://mai-group.com/hubfs/mai_tech_managed_services-1.jpg)
Managed Services.
Managed services covers all overall responsibility for keeping your platforms on a high-performance, secure and scalable infrastructure.
Methodologies & Tools
- Managed Service Concept & SLA
- Monitoring & Performance Optimization
- Backup
- Security & Firewalling
- Incident Management & 24/7 IT Service
- Continuous Deployment & Integration
- Virtualization & Containerization
- Software Maintenance & Lifecycle Management
Clients
Partners
Certificates
- Projekt Management Professional (PMP nach PMI-Standard)
- Scrum Master (Scrum Alliance und Scrum.org)
- Software-Architekt (CPSA-F — iSAQB)
- 4 Certified Tester (ISTQB)
Points of Contact
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Stephan Winter
Tech Circle Lead
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Andreas Hobscheidt
New Business Manager
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Timo Lescher
Head of E-Commerce
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Gregor Kasper
Head of Digital Business
![MAI Group logo](https://mai-group.com/hubfs/Maigroup-logo_2%201.png)